Life@WIPL

Blog about what's happening at WIPL.

Apr 08
2008

Cheap Web Hosting Market in India..the reality

Posted by: WebTeam

Everyday we get mails from customers saying this co. is selling cheap and that co. is selling cheap, and we should also start selling the cheapest hosting in India. I thought this is the right time I'll address this issue and share my views with you and let you know why WIPL is the best web hosting company in India.

Every time a customer is tempted by the cheapest offers in web hosting they miss the point that Web Hosting just like any other service industry demands that you as a customer must not only look for low prices but pay attention to other factors as well while choosing a right host for you.

Market is flooded with cheap hosts claiming the cheap web hosting offers in India. You as a consumer must realize that the options that you'll receive will be tremendously limited with these operators. This cheap pricing makes Web hosting more accessible to consumers who want to obtain an Internet presence for their individual interests or for the purposes of experimentation. Lower price schemes however always means that the quality level of the hosting will be less than stellar. Cheap hosts can offer low prices because most take a "worry-free" no customer service & no performance related approach to this kind of hosting.

In order to attain the profitability most of cheap hosting service providers would host thousands of domains on a single server, these servers are again not clustered rather operate as a stand alone servers which severely degrade the performance of the server. Not just the server load but also the network efficiency comes to a bottle neck as most of these machines are capped with a 10 MBPS port speed, net result slow performance , frequent downtimes and yes you start losing your mails and customers. Most of the cheap web hosting service providers in India can not even provide a SLA on 24/7 uptime due to these.

Again selling dirt cheap would mean that you are always striving for profitability & would have relatively lower profit margins, When a company is not making sufficient money they would not be able to hire competent and better support teams, would not be able to invest in better support infrastructure and training for their man power, net result...incompetent technical team who would fail to understand and address your issues. Good technical support provides quick response and definitive solutions to any problems that might crop up. While cheap hosts could be considered for evaluating and learning the technology they should never be considered for mission-critical e-commerce, or even for an Internet presence for a small or mid-sized business.

In the internet world the first impression is again the last impression, hence your evaluation for choosing a right provider must not be based only on prices but several other factors which includes the background check, the support team availability, reference from existing customers and more which would ensure that your customers always find your website up, loading faster resulting in a better first impression.

If you ask me why WIPL is better ...in few seconds I can write the following

  1. We are an ISO 9001-2000 Certified Co. for Customer Service & Quality Management. ISO is one of the most recognized certification for quality management. The Expense for getting ISO Certification is normally so high that a fly by tonight operator can not afford it. That's the reason you'll see that not more than a couple of hosting Co's are ISO certified in INDIA.

  2. We are in this business since last 8 years. Just do a WHOIS on our main domains and you'll see the result that our co. exist in the market since last 8 years. With us you can be sure that we would not close our shop like other co's which started just a couple of months back and closed down due to selling cheap.

  3. We have TRUE 24/7 monitoring and customer support available. Our customer support unlike others do not only exist on papers. but for REAL. try sending a support query anytime during 24 hours and you'll get a response in less than a couple of hours generally minutes.

  4. Unlike others we have highly trained Human Resource ..our techs are trained to understand the requirements of customers and assist them in a friendly & professional manner.

  5. We are a profitable, cash rich, debt free and customer oriented co. Our approach and attitude towards customer service makes us the choice of our existing customers who have stayed with us since the onset of our co. & till today most of our business comes by referrals by our existing customers

 

At WIPL we are determined to provide highly reasonable, but not cheapest hosting. We are committed to deliver the best web hosting experience in India to our customers but we certainly have to stay profitable. With every customer we add on our network, have to invest more in service and support infrastructure and we have to make some profits in order to stay in the market. Unless we do so we can not stay for long in the industry.

 

I hope this article would have been able to address some issues. But as the age old saying goes.." Let not the words..but the deeds speak for yourself " hence I would invite you to try our hosting for first 60 days under our unconditional money back guarantee..( normally we offer 30 days ) and if after 60 days you feel that we do not offer you complete satisfaction & full value of your money, we'll be happy to refund you your full hosting money.

 

Cheers & Have a Great Day Ahead !

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