A CSV file stands for Comma Separated Values. The advantage to exporting contacts to a CSV file is that many applications utilize CSV as a universal file format to store and exchange data.

To export one or multiple contacts to CSV:

1. Log into RightMX Mail as a user.
2. Click the contacts icon.
3. Select the desired contacts.
4. Click the Actions menu and click Import/Export. Then click Export to CSV.

To export all contacts to CSV:

1. Log into RightMX Mail as a user.
2. Click the contacts icon.
3. Click the Actions menu and click Import/Export. Then click Export All to CSV.

Plus addressing is feature that allows you to automatically filter incoming email into folders without pre-creating the folders or filters to deal with them.

Plus addressing also allows users to use special email addresses if they do not want to give out their real email address. For example, if user@example.com needs to provide a valid email address to sign up for a newsletter, he can sign up for the newsletter using the address user+technewsletter@example.com. When the newsletter is delivered, it will automatically be routed to the Technewsletter folder. If the folder does not exist, it will be created automatically.

POP is a protocol used to retrieve email messages from an Internet email server. Generally, when you use POP it is best to use it from one particular computer. When you download your messages, the POP email server stores them for your later retrieval. If you go to another computer to connect and retrieve that same message, it will no longer be on the POP server.

You can also download a copy of new e-mail messages and not delete items from the POP3 e-mail server. This is useful if you check your POP3 e-mail account from a number of computers or profiles. For example, you can download a copy of the messages on your work computer, and then on your home computer, you could download the e-mail messages and delete them from the POP3 server.

Follow these steps to set up POP on your Outlook account:

1. Open Microsoft Outlook 2003.
2. On the Tools menu, click E-mail accounts.
3. On the email accounts page, click Add new email account.
4. On the server type page, click POP3.
5. Click Next.
6. On the email accounts page, type in all the information requested, i.e., your name, email address, etc.
7. Click More Settings.
8. Click the Outgoing Server tab.
9. Select the My outgoing server (SMTP) requires authentication checkbox.
10. Click OK.
11. Click Next.
12. Click Finish.

RightMX Mail allow users to change their signature on the compose page without having to go through multiple menus. This is especially helpful to users that send and receive messages from multiple email addresses via their RightMX Mail account. NOTE: To use this feature, the user must have multiple signatures set up for their RightMX Mail account. For more information, refer to How To — Create a Signature.

1. Log in to RightMX Mail as a user.
2. Click the mail icon.
3. Click New in the navigation pane toolbar to compose a new message. The new message window will open.
4. In the Signature field, select the desired signature. The signature will appear below the body of the email.

Contacts can be exported from RightMX Mail as a .zip file containing vCard files. These can then be imported into Microsoft Outlook or into another RightMX Mail account.

Exporting All Contacts
To export all contacts, follow these steps:

1.
Log into RightMX Mail as a user or domain administrator.
2.
Click the contacts icon. A list of contacts will load in the navigation pane.
3.
Click the Actions menu in the navigation pane toolbar and click Import/Export. Then click Export All to vCards or Export All to CSV, depending on the file type you would like to export the contacts as.

Exporting Select Contacts
To export specific contacts, follow these steps:

1.
Log into RightMX Mail as a user or domain administrator.
2.
Click the contacts icon.
3.
Select desired contact(s).
4.
Click the Actions menu in the navigation pane toolbar and click Import/Export. Then click the appropriate export option, depending on the file type you would like to export the contacts as.

In order to receive messages from your RightMX Enterprise Mail account through Microsoft Outlook 2003, you will need to set up an IMAP account in Outlook. Unlike POP, IMAP is a newer email protocol that keeps all messages and folders on the server. As a result, actions you perform to messages and folders in Outlook will automatically appear in the RightMX Mail Web interface (and vice versa).
Follow these steps to set up an IMAP account in Outlook 2003:

1. In Microsoft Outlook, click the Tools menu and select Email Accounts.
2. Click Add a new email account.
3. Click Next.
4. On the server type page, click IMAP.
5. Click Next.
6. On the email accounts page, fill out all of the necessary information. Be sure to provide the incoming and outgoing server.
7. Click More Settings.
8. Click the Outgoing Server tab. If your outgoing server requires SMTP authentication, select the appropriate checkbox.
9. Click Advanced tab.
10. If your server requires a secure connection, select the This server requires an encrypted connection (SSL) checkboxes.
11. Click OK.
12. Click Next.
13. Click Finish.

RightMX Enterprise Mail 8.x users that access there mailboxes from the Thunderbird email client and its Lighting calendaring add-on can sync there calendar data using the CalDav protocol. This protocol is include in RightMX Mail so there is no need to download or install additional programs.

Follow these step to sync your RightMX Mail calendar with Lightning:

1. In Lightning, right-click the Calendar list and select New Calendar.
2. Click On the Network.
3. Click CalDAV.
4. For location, type http://yourdomain.com/WebDAV/cal
5. Enter a name for the calendar and press Next.
6. Enter your full email address and password when prompted.

On occasion, users may want to forward multiple messages to a contact. Instead of forwarding each message individually, RightMX Enterprise Mail 8.x allows users to forward multiple messages at once as attachments to a single message.

Follow these steps to forward multiple emails at once:

1. Log into RightMX Enterprise Mail 8.x as a user.
2. Click the email icon.
3. In the navigation pane, click the folder containing the messages you wish to forward. The messages in the folder will load in the content pane.
4. Select the desired messages.
5. Click the Actions menu in the content pane toolbar and then click Forward. This will open a new message window that you will use to compose a message to the desired recipients. The messages that you wanted to forward will be attached as .eml files to the new message.
6. Compose the message and click Send.

Microsoft Exchange ActiveSync is available as an optional add-on to RightMX Enterprise Mail 8.x. Unlike other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, and contacts, tasks, notes, and folders to Windows Mobile devices in real time.

Once you have activated the Microsoft Exchange ActiveSync add-on and enabled Exchange ActiveSync for the specific RightMX mailbox, you will need to configure the Windows Mobile device to function with Exchange ActiveSync.

To set up your Windows Mobile device to access Exchange ActiveSync, follow these steps:

1. On your Windows Mobile device, click Start. Then click Programs and click ActiveSync.
2. Click the Set up your device to sync with it link.
3. Enter your email address.
4. Uncheck the Attempt to detect Exchange Server Settings automatically checkbox.
5. Click Next.
6. Enter the URL to your webmail server. For example, mail.example.com. NOTE: Do not include http:// when entering the server information.
7. If your webmail requires SSL, select the This server requires an encrypted (SSL) connection checkbox.
8. Click Next.
9. Complete the following required information:
* Username (without @domainname.com)
* Password
* Domain name
10. Click Next.
11. The Windows Mobile device will display a list of collaboration items to sync with Exchange ActiveSync. Choose from the list and click Finish to initiate the first sync.

A user can subscribe and unsubscribe from a mailing list by sending an email with a specific subject line. These are referred to in RightMX Enterprise Mail as Listserv commands.

To subscribe to a mailing list, follow these steps:

1. Compose an email message to the Listserv command address. By default, this address is STServ@example.com, where example.com is replaced by the actual domain.
2. With “listname” being the actual name of the mailing list, write “Subscribe listname” (no quotes) in the body of the message.
3. Send the message and you will be subscribed to the mailing list.

To unsubscribe from a mailing list, follow these steps:

1. Compose an email message to the Listserv command address. By default, this address is STServ@example.com, where example.com is replaced by the actual domain.
2. With “listname” being the actual name of the mailing list, write “Unsubscribe listname” (no quotes) in the body of the message.
3. Send the messageand you will be unsubscribed to the mailing list.