To open RightMX Mail using SSL, follow the below steps:-

1. Open your web browser.
2. Enter the URL in address bar and click on go button or press Enter button.

It will show the below image:

3. Click on “I Understand the Risks” (marked in red circle).

It will show the below image:

4. Click on “Add Exception” button. (marked in red circle).

It will open an “Add Security Exception” Dialog box.

Click on “Confirm Security Exception” (marked in red circle).

As soon as you click on the button, page will be directed to the home page of RightMX Mail.

How to report a message as SPAM or NOT SPAM on RightMail Standard solution ?

First you should know that

1. Anyone you email will never have a message blocked (or in other words, anyone you email will go on whitelist ).
2. Never email a spammer — you validate their address authorizing them to spam you.
3. Don’t forward spam — it makes the spam filter think we like it.
4. Report spam by forwarding it to the asspspam@yourdomain.com address (read below for more info).
5. If you become aware that mail you want is being blocked send the sender an email so their mail isn’t blocked any more , or you can send an email to asspwhite@yourdomain.com and put the sender email in the body of your email.

How to report SPAM

When you receive a SPAM message you have a choice to either just delete it and move on, or report it to our mail server to improve its antispam performance. To report the spam message select the message in your inbox, right-click and select “Forward as attachment.” or simply “Forward” if your email software doesn’t support “Forward as attachment” . Address it to asspspam@yourdomain.com and click SEND. Done , you have reported the spam message.

How to report a false positive email

If you see a valid message on your spambox@ pop3 or /spambox imap folder (if your server administrator activated the SPAMBOX@ plugin ) , you can report this message to our Mail server as valid email . To report the message select the message in your inbox, right-click and select “Forward as attachment.” (If your email software doesn’t support “Forward as attachment” simply forward the mail.) Address it to asspnotspam@yourdomain.com and click send. In a short time you will receive an email confirmation . Or you can also REPLY the message (not spam, false positive) who are getting mail with the subject [ SPAM ]. This will add their addresses to the server WHITELIST and their mail won’t be blocked any more.

How to report a valid email (whitelisting)

You can report valid email addresses to asspwhite@yourdomain.com . You can either put the addresses in the body of the message, or as recipients of the message. If you want to add all the addresses in your valid address book to the whitelist, create an email and put your entire address book in the body section of the message and send it to to asspwhite@yourdomain.com . You may read the documentation for more info.

NOTES

a) The spam database is reloaded/rebuilded on your server each 24 hours. What does it mean? If you report a “spam” or a “not spam” email to your server (see above how to), the report will be accepted when the spam database will be rebuilded, each 24 hours. If you want rebuild the database immediately you may contact our support.

b) You should always receive a confirmation message when you send a request to asspspam , asspnotspam , asspwhite. If you don’t receive it , please read point c) .
c) You should always send your email reports using your smtp mailserver (mail.yourdomain.com). If you send your email reports with another smtp mailserver (i.e. mail.yourisp.com) , the email report will no be accepted . Also be sure that “My outgoing server (SMTP) requires authentification” is checked on your email client (smtp advanced settings) .

We take a very dim view of SPAM. It is one of the most annoying things encountered on the Internet. Any client found to be spamming will have his/her account terminated immediately – no questions asked (we will investigate the report thoroughly before terminating any account). There is no warning or second chance. If we find that you have violated our Acceptable Usage Policy, we will report you and the incident to the proper local, state and federal authorities and will prosecute you to the full extent of the law.

This error usually occurs when the recipient or one or more of the recipients of your e-mail mail message has an invalid e-mail address.

For example, if you forget to put an ampersand “@” in the e-mail address, the SMTP server will automatically reject this and will not send the e-mail message. You will need to go through the recipient or recipients of your e-mail message to make sure the syntax (username@yourdomain.com) is correct.

Certainly. With your account you have the ability to use your own SMTP server. This allows you to send all of your outgoing e-mail from your domain name rather than through your Internet Service Provider, giving you a more professional look.