Archive for the 'MailEnable' Category

Connect to Share section displays a list of available shared resources that the logged in mailbox can connect to.

Connecting to a Share
1. Select an available share using the Mail User: drop down menu.
2. Once selected you will see the available shared resources for the Mail User within the Resource to Open list.
3. Click on a resource and then on the Connect button to connect to the Shared Resource.

The Calendar Publishing option allows users to view shared calendars and to select the desired access level for published resources.

Adding Shares
Click on the New Share… button to add a new share. Next, do the following:
1. Choose the resource you wish to share using the drop down list for Resource: section.
2. Within the Add New User section tick the relevant user that will have access to the share.
3. Next set the level of access (Read Only or Full Access) using the Access Level: drop down menu.
4. Finally click the Grant Access to create the share.

Note: Please ensure that you only specify the mailbox name for the access level user and not mailboxname@postoffice.

How to Add/Remove Users from existing Shared Resources
1. Right click on a shared resource within the Folder Tree and select Permissions in the right click menu.
2. Within the Add New User section tick the relevant user that will be added to the existing share.
3. Next set the level of access (Read Only or Full Access) using the Access Level: drop down menu.
4. Finally click the Grant Access to add the user to the permissions list.

Removing a Share
1. Right click on a shared resource within the Folder Tree and select Unshare in the right click menu.
2. Alternatively navigate to the Shared Resources page under the options menu.
3. Within the Shared Resources list locate the share and click on the Unshare link to remove the shared resource.

Jun 13

POP Retrieval

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The POP Retrieval service will download mail via POP from a remote POP server and deliver to the one mailbox. Messages that are downloaded via the POP retrieval service will be placed within the mailboxes inbox folder. Multiple POP retrieval mail accounts can be configured to retrieve messages into this one central mailbox.

How to add a Pop Retrieval account
1. Click on the Add Account button to open the account properties window.
2. Specify the mail servers (hostname) address, port number and the Username and Password for the remote POP account. If you configure the account to use port 995, the POP Retrieval service will attempt to download the messages using SSL.
3. Set the relevant options for the account. (Please refer to table below for information about each option).
4. Click Ok to save the account.

Note: If unsure of any following settings contact the IT department or Administrator of your account

Click on the image to enlarge:

Editing a POP retrieval account
1. To edit the POP Retrieval accounts settings click on the Edit button next to the account within the POP retrieval accounts list.
2. Make any necessary adjustments.
3. Click Ok to save.

Deleting a POP retrieval account
1. Locate the account within the POP Retrieval accounts list and click on the Remove button to remove the account.

Enable and create a Mailbox Filter
1. Enable Mailbox Filtering by placing a tick in the Enable Custom Mailbox Filtering tick box.
2. Click on New Filter button to open the mailbox filter properties window.
3. Name the filter by specifying a name within the Filter Description field.
4. Specify the Filter Criteria to be used by placing a teck next to the relevant criteria. (Please refer to the table below for information about each criteria.)
5. Next specify the Action that will be executed when the filter is triggered. (Please refer to the table below for information about each action.)
6. Click Ok to save

Note: Only one criteria can be used per filter.

Editing an existing Mailbox Filter
1. Click on the Edit button next to the filter within the Mailbox filters list to open the filters properties window.
2. Click Ok to save changes.

Removing a Mailbox Filter
1. Click on the Remove button next to the mailbox filter that you would like to remove from within the mailbox filter list.

Click on below image to full view Filtering Criteria and Filtering Action Information Table.

Jun 13

Mail Settings

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Editor
Editor section allows the user to select 2 types of message composing editors: HTML or Plain Text. The Plain Text editor will only handle text emails (this can help reduce server load). The HTML editor option will allow links, pictures and HTML encoding of the composed message.

Setting the Editor:
1. Click on either the HTML or Plain text radio button for the Compose my messages in the following format: option.
2. Click Save

Auto response
Auto response is a function that automatically replies to any email address that sends an email to a user. Often used when a staff member goes on holidays, this utility can write an auto-response message letting everyone who sends mail to the person on holidays that he/she is away.

To enable, place a tick into the Auto Response Enabled check box by clicking the left mouse button on the check box. To disable the function a removal of the tick from the Auto Response Check box will ensure the Auto Response is no longer generated.

Subject:
It is simply then a requirement to type in the subject of the message by replacing “[AUTORESPONSE] – Automatic Mailbox Response” or leave for the default then enter the body of text that is required to be sent automatically to the sender.

Message Contents:
The text is entered into the text box shown below under the Subject text box. Once the text is entered a left button click of the mouse on the Update button will confirm the Auto Response.

Redirection
Redirection allows email that is received into web mail account to be transferred to any another email account.
To set up a redirection for an account, select Redirection in the sidebar. The following options will be presented:

Redirect mail to:
Place a tick in the check box adjacent to the Redirect mail to text box, then enter the email address that is to receive the redirected mail.

Keep a copy in mailbox:
Tick this box to keep a copy of the redirected messages in the original mailbox. If this box is not ticked, then the mail will be moved from the mailbox to the account selected for redirection.

Email Signature
Enable Email Signature:
An auto signature is a body of text that is sent on the bottom of email’s, which may contain location, contact details etc. To enable, tick the Auto Signature Enabled box and type the details of the auto signature within the text box.

Whitelist
The Whitelist allows you to ensure that no messages from certain addresses or domains are marked as spam. The whitelist page lists all of the addresses and domains currently on your whitelist.

Adding a Whitelist Entry:
1. Click the Add Sender/Domain button.
2. In the Sender/Domain section type in the email address or domain to be added and click OK.

Editing a Whitelist Entry:
To edit a whitelist entry, select the entry and click Edit.

Removing a Whitelist Entry:
To remove a whitelist entry select the entry you wish to remove and click Delete.

Blacklist
Blacklist allows the user to blacklist an email address or a domain. Incoming messages from senders whose complete email address (e.g. test@example.com) is on this list will be rejected.

Adding a Blacklist Entry:

1. Click the Add Sender/Domain button.
2. In the Sender/Domain section type in the email address or domain to be added and click OK.

Editing a Blacklist Entry:
To edit a whitelist entry, select the entry and click Edit.

Removing a Blacklist Entry:
To remove a whitelist entry select the entry you wish to remove and click Delete.

Jun 13

Spam Filtering

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To enable spam filtering, tick the Enable Mailbox Spam Filtering box. Once spam filtering is enabled, an action for dealing with each of three grades of spam (low risk, moderate risk and high risk) can be set. They each do the following:

Action : Details
No Action: Messages marked as spam are sent to the inbox as normal.
Delete the message: Messages marked as spam are deleted.
Move message to folder…: Messages marked as spam are moved to a selected folder. The folder can be selected in the option box that appears after selecting this option.
Copy message to folder…: Messages marked as spam are copied to a selected folder. The folder can be selected in the option box that appears after selecting this option.
Move message to Junk mail folder: Messages marked as spam are moved to the Junk mail folder.
Add prefix to subject: A prefix is added to the subject of messages marked as spam. The prefix can be typed into the text box which appears after this option is selected.

Once all actions are set, click the Apply button to apply the changes.

Jun 13

Shared Tasks

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Sharing a Task list:
1. Right click on the Tasks branch in the Folder tree and select Share
2. Refer to Shared Resources on how to set access levels for the share

Note: The access level that is set for the share will determine if the connecting mailbox will have rights to create and edit contacts within the shared contact list.

Connecting to a Shared Task list:
1. Navigate to Connect To Share under the Options page.
2. Select the Mail User: and select \Tasks in the Resource to Open list
3. Click Connect

Viewing a connected Shared Tasks list:
1. Within the Tasks page use the drop down menu for Shared Tasks..
2. Select the share within the list to view the shared tasks list.

Jun 13

Task Management

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Accessing Task Management: Click on the Tasks button on the Top Toolbar to access the task list.

Task Management Toolbar: The following buttons are available on the Task Management toolbar at the top of the page:

Button : Function
New Task: This will open up the Task Details dialog in the right hand side pane to create a new task.
Delete: This will delete all of the currently selected tasks from the task list.
Note: this button will only be active when one or more tasks are selected in the task list.
View dropdown:
-Simple List: Displays minimal information about the task.
-Detailed List: Displays more informative information about the task including start and end times.
Filter Tasks dropdown:
-All Tasks: Displays a list of all tasks in the list.
-Active Tasks: Sorts the task list to display the active tasks only
- Overdue Tasks: Sorts the task list to display the overdue tasks only
-Completed Tasks: Sorts the task list to display the completed tasks only
Refresh : Refreshes the tasks list
Shared Tasks…: Used to display a shared mailboxes tasks list.

Task List: The task list shows currently existing tasks, displaying each task’s subject, status, due date and percentage complete. Tasks can be edited by clicking on them and then changing the information in the Task Details window in the right hand side pane. Multiple tasks can be selected by ticking check boxes on the left hand side of the list.

Task Details:

The Task Details dialog appears in the right hand side pane and shows the details of the task that was last clicked on, or presents default values if the New Task button was clicked. All of the field values that can be edited are listed below:

Field:Details
Subject: The name given to this task.
Start/Due Date: The date when the task will start and when it is due to be completed.
Importance: The importance of this task.
Status: The status of this task.
Percent complete: What percentage of this task has been completed.
Sensitivity: An indication of how sensitive this task is, ranging from “Normal” to “Confidential”.

Publishing an iCalendar file allows a mail user to take a local calendar and push the entire contents of the calendar to the MailEnable server, as a hosted file which is accessible by various clients. Whenever the user makes a change to the calendar, the client application uploads the entire calendar to the server. Thunderbird (with the Lightning extension) and Microsoft Outlook can be configured to automatically re-publish the calendar to the server whenever you make changes to a local calendar. They can also periodically update themselves with a copy of the calendar from the server.

When a client makes a change to the published calendar, the mail client will fetch the entire calendar from the server, applies the change and then upload the modified calendar to the server.

A mailbox owner can publish multiple calendars and these calendars are able to be accessed as hosted iCalendar (.ics) files by e-mail clients. The owner of the mailbox is able to see the list of published calendars by logging into webmail and viewing the Shares under Options. Published calendars will appear under the Calendar folder in the list of shares. The mailbox user can delete these items if needed, or they can be removed by the client application which uploaded it.

Published calendars are by definition available for read by the public. You can control the level of access for public users under the Options | Shares menu of the MailEnable WebMail client. The level configured affects all uploaded iCalendar files. Anyone providing the correct username/password for the mailbox will be given full access.

The following table lists URLs for connecting to mailbox calendars. Be aware there is a lot of difference in how clients use URLs, so this should only be used as a overview, and you should see specific documentation for each email client for correct usage.

URL : Meaning:

http://host:port/calendars/mailbox@postoffice/calendar1.ics: Connects to a specific iCalendar file in a users mailbox. In this case the file is calendar1.ics.

http://host:port/calendars/mailbox@postoffice/: Connects to a users calendar. The user is specified by the mailbox@postoffice part of the URL.

http://host:port/calendars: Connects to a users calendar. The server determines which user by requiring that the client application authenticate using the mailbox details. Be aware that some clients cannot authenticate to do this, such as Microsoft Outlook.

Note: When publishing or accessing a calendar, the reason you can omit the MailboxName@Postoffice portion is because the mail client will prompt for credentials and will use the passed credentials to identify the associated mailbox calendar.