To open a control panel (Website Panel/Helm/cPanel) using SSL, follow the below steps:-

1. Open your web browser.
2. Enter the URL in address bar and click on go button or press Enter button.

It will show the below image:

3. Click on “I Understand the Risks” (marked in red circle).

It will show the below image:

4. Click on “Add Exception” button. (marked in red circle).

It will open an “Add Security Exception” Dialog box.

Click on “Confirm Security Exception” (marked in red circle).

As soon as you click on the button, page will be directed to the home page of Control Panel (Website Panel/Helm/cPanel).

i.e. Website Panel

i.e. Helm Control Panel

AWStats vs Smarter Stats

Step One:

Log on to your Windows Hosting Panel through HELM. You will see the User Main Menu and will want to select the Domains Icon. It will then show you a list of domains that you control. Select the Domain that you will want to monitor with AWStats or Smarter Stats. At the bottom of the Domain Menu click on the Statistics Icon.

Statistics

Step Two:

In the advanced statistics box choose the stat monitor that will work best for you and click the enable button. After enabling either AWStats or Smarter Stats, you will have the option of viewing the stats (a link appears below the box).

Stat Chooser

*Smarter Stats has an admin user and the password needs to be set before use. Click on the Change Password next to the Delete Button and set a password for yourself.

AWStats:

Selecting/Updating Stats

At the top of the page after arriving at the AWStats (see above photo) you can update your stats if the last one wasn’t recent enough. Right below the update button you are also able to choose which month and year you would like stats displayed from.

Types of Stats

The picture is the navigation bar for you statistics. There are 5 categories for the statistics: When, Who, Navigation, Referrers, and Others.

When: Allows for a breakdown of when people visited the site. Breakdown ranges from hours to months.

Who: Shows who visited your site by country, host addresses or if it was a bot that visited the site.

Navigation: Displays the length of a visit, what pages were viewed, along with the operating system (Windows, Linux, Mac) and what browser they were using (Internet Explorer/Firefox). It can also display which files were accessed such as the exact images, and the CSS files.

Referrers: Displays how people came to find the website. It is broken down into which sites/search engines people linked in from and keywords/phrases, brought them to the site.

Others: This is for the statistics that don’t fit into any other category. Miscellaneous will tell which plug-ins where used by the browser visiting the website. HTTP Status Codes tells information about the browser. Only 4xx codes are error codes. For more information about the error codes go http://awstats.sourceforge.net/docs/awstats_glossary.html and scroll down.

An example of a AWStats page:

AWStats Display page

The AWStats page is a one page review of statistics gathered for the website.

• Design is simple and straightforward
• The presentation makes it easy to read and understand.
• To view all the stats one only needs to scroll down the page.
• The data cannot be customized or filtered in its display.
• There is only one style of graphs.

For an in-depth explanation of AWStats and its features please go HERE.

Smarter Stats:

Login

Smarter Stats starts by having you log in as an admin (shown on the right).  After logging in the the top of the home page will display the edition of Smarter Stats you are using along with setting options.

Settings: Allows the user to edit their personal settings, such as password and some of the report settings. My Favorites is to setup and keep in one location the stats that would need to be tracked often (can be accessed in the left hand toolbar). My Filters removes data that the user chooses not to display in their reports.

Site Settings: Controls the users that can access the sites and control the log files with such features as time zone control or excluding certain rows.

To add a user:

As the admin user (Default is SITEADMIN) go to Site Settings and click on User Administration. This will display the current users. From here the users can be added removed or their permissions can be edited (not the default accounts).

Add User

Clicking on Add User will bring up the screen below where at users permissions can be edited. Enter a user name and a password. When you have finished click Save. (The main difference between a User and an Admin is that the User cannot filter and cannot add other Users.)

Adding users

Smarter Stats Control Panel

The stats panel (shown to the left) at first glance has more options to choose from than the AWStats panel.

Smarter Stats Control

Standard Reports: Complies statistics that would be helpful in business functions such as CEO Overview and Marketing.

Data Mining: An in depth view into the web statistics of the individual files on the website.

Favorites: Stats that have been added for quick access

Files: What files, file types, downloads, directories, and more that have been accessed from the site.

Traffic: The traffic that the site experiences can be broken down hourly, daily, weekday,  weekly or monthly. Also can display hourly and weekday averages.

Paths: How the visitors entered and exited the website.

Visitors: Details on the users that visited the site: Length of stay, IP addresses,  type of visitor (bot), and more.

Referrals: URLs, Sites, Links, and In-Site that connect to the site.

Browsers: What operating system and the browser the visitor used to access the site.

Server Responses: What Error Codes, Server error, and 404 Page not found were displayed to the visitors.

Search Engines: The breakdown of the keywords/phrases used to find the website. Also includes what search engine was used.

Geographics: Where in the world your visitors come from. Broken down to Continents.

An example of a Stat page:

Smarter Stats Display

To the right is a sample stat page. In the far right column are options for displaying the data.

• Individual or custom ranges of dates can be set.
• The data can be formatted to appear as a different chart. Different types of data can be displayed. Filters can also be applied.
• The last section allows the page to be added to the Favorites. The data can also be exported or printed.

For an in-depth help with Smarter Stats please go HERE.

Comparing the Choices

Both AWStats and Smarter Stats give a good amount of statistics. AWStats is a simpler programs through and doesn’t give as much information as Smarter Stats. AWStats would be a good option for some one who doesn’t need multiple users and would just like a simple page of stats. Smarter Stats has more freatures; one of which is the option to add multiple users to account.

• AWStats is good for someone who wants the stats simple and straightforward with no customization

• Smarter Stats gives more control to the admin with multiple users and ability to view the data in different ways. Also allows the data to be export.

After your Reseller Hosting account is created, your main account will have it’s own Control Panel CPanel/WHM/DNP/Helm, just like all the other web hosting accounts you’ll create for your customers. However, the difference between your main account and all the other accounts, is that your main account will be given Reseller Privileges. You will have your own reseller interface called Web Host Manager (WHM)/DNP (Dot Net Panel)/ Helm which are what you’ll use to manage your web hosting business: create hosting accounts, set storage space and bandwidth limits, suspend/unsuspend accounts, and much more.

Set-up Web Hosting Packages

While creating packages, you’ll want to decide exactly what you want to provide in the web hosting plans you want to sell. You’ll have to decide things like:

* How much storage space and bandwidth to allocate to each account.
* How many email accounts to allocate to each account.
* How many FTP accounts, Parked domains, Subdomains, Addon domains, and MySQL DBs to allocate to each account.
* How much are you going to sell your web hosting plans for.

Once you’ve decided all these factors, you may login to your WebHost Manager and setup packages. Packages make creating new web hosting accounts much quicker and convenient, because you’re essentially pre-defining all the above variables, so that you only have to choose a package name when creating an account.

I am using google mail services. How can I add SPF record for my domain.

In Helm CP (Windows)

* Login into helm cp
* Open yourdomain.com domain
* Open DNS Zone editor
* Click on Add new
* Add txt record as per following:
Record Type: TXT (Text Data Record) 
Record Name: @   
Record Data: v=spf1 mx a:nf-out-0910.google.com a:wa-out-1112.google.com -all
* Delete all existing txt records.

In WHM (Linux)

* Login into WHM
* Click on Edit DNS Zone under DNS Functions
* Type your domain name and click on edit
* Go down to Add New Entries Below this Line
* Enter your domain name
* Select TXT  
* copy: v=spf1 mx a:nf-out-0910.google.com a:wa-out-1112.google.com -all in blank text field
* Delete all existing txt records.

How I can move my mail services to another mail service provider in Windows (Helm)?

1) Login to Helm
2) Enter the domain name into the search box along the left
3) Click on “DNS Zone Editor”
4) Click on the existing mail A record.  Click Delete
5) Click on the existing MX record.  Click Delete
6) Click “Add New”.
For the record type: choose A
For the record name type: enter the hostname of your mail server
For the record data type: Server IP
Click save
7)  Click “Add New”.
For the record type: choose MX
For the record name type: @
For the record data type: Enter the fully qualified domain name of your mail server.
Record Preference: 5
Click Save

How I can create domain under My Reseller Account

You’ll have to first create a package and assign them proper resources
You’ll have to create a user and assign the package to this user
Once assigned you’ll have to create a domain under this package.

Download HELM RESELLER GUIDE from our support portal at :
http://mywipl.com/portal/index.php?_m=downloads&_a=viewdownload&downloaditemid=6&nav=0,2
and read it. This should be quite explanatory and help you in setting up all the required things on your reseller account.