Follow these steps to enable or disable chat for a specific user:

1. Log in to RightMX as the domain administrator.
2. Click the settings icon.
3. Expand the Domain Settings folder and click Users in the navigation pane. A list of users on the domain will load in the content pane.
4. Select the desired user and click Edit in the content pane toolbar. The user settings will load in a new window.
5. Click the Service Access tab.
6. Select the Enable XMPP access checkbox.

Exchange Web Services (EWS) is a newer data synchronization protocol that seamlessly syncs RightMX messages, contacts and calendars with Microsoft Outlook 2011 for Mac.

NOTE: Before you can configure a mailbox to sync using the Exchange Web Service technology, you must activate the Exchange Web Services add-on. For more information, please contact on support@mywipl.com

Follow these steps to set up Outlook to sync using Exchange Web Services:

1. Open Outlook.
2. Open the Outlook menu and select Preferences.
3. Click the Accounts icon.
4. Click the Exchange icon which will open a new window.
5. Enter the users email address.
6. Set the Method to “User Name and Password.”
7. Enter the full email address (e.g. user@example.com) as the username.
8. Enter the associated password in the password field.
9. Uncheck the Configure automatically checkbox.
10. In the Server field, enter the URL used to connect to your RightMX installation. For example, http://mail.example.com
11. Click Add Account.

Outlook is now configured to sync with RightMX. The initial sync may take a few minutes if there is a lot of data.

Microsoft Exchange ActiveSync is available as an optional add-on to RightMX. Unlike the other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, contacts, tasks, notes, and folders in real time. Once you have activated the Microsoft Exchange ActiveSync add-on and enabled the feature for an email account in RightMX, the Windows Phone 7 will need to be configured.

Follow these steps to connect your Windows Phone 7 device to RightMX via Exchange ActiveSync:

1. From the home screen, push the arrow in the upper right corner, and go to Settings.
2. Under the System tab, select email & accounts.
3. Select add an account.
4. Select Outlook.
5. Enter your email address and password and click Sign In.
6. You will be then be brought to a page to check your information and try again. Your e-mail address and password should be populated. If not, fill these in. Change your username to your e-mail address, and leave Domain blank, then hit Sign In again.
7. You will then receive a screen that says, “We couldn’t find our settings.” Click Advanced.
8. The email address, password and username fields should be populated. If they are not, please fill these in. Leave the domain field blank, and enter your mail server (generally mail.yourdomain.com, however you may need to check with your mail host or server administrator if you are unsure). Click Sign in.
9. You will be brought back to the e-mail & accounts menu. To verify your account has been added, look for the account on this list.

Your Windows Phone 7 device is now setup to synchronize data using Exchange Activesync.

Exchange Web Services (EWS) is a newer data synchronization protocol that seamlessly syncs RightMX messages, contacts and calendars with Apple Mail, iCal and Address Book.

Follow these steps to set up Apple Mail to sync with RightMX biaExchange Web Services :

1. On your Mac, open System Preferences.
2. Click Mail, Contacts & Calendars.
3. Click Microsoft Exchange.
4. Complete the display name, full email address and password fields.
5. Click Next.
6. Type the root URL to your RightMX webmail. For example, http://mail.example.com.
7. Click Next.
8. An account summary screen will display. Click Continue.
9. Click Add Account.

Apple Mail is now configured to sync with RightMX. Depending on how much data there is to synchronize, the first sync may take a few minutes.

RightMX allow users to change their signature on the compose page without having to go through multiple menus. This is especially helpful to users that send and receive messages from multiple email addresses via their RightMX account.
NOTE: To use this feature, the user must have multiple signatures set up for their RightMX account.

1. Log in to RightMX as a user.
2. Click the mail icon.
3. Click New in the navigation pane toolbar to compose a new message. The new message window will open.
4. In the Signature field, select the desired signature. RightMX will automatically update the signature in the body of the message.

It may be necessary to switch your Internet Explorer document mode to IE8 mode if you are experiencing any interface issues. Note: Even if you are using Internet Explorer 8, it is possible that your Document Mode is set to IE6 or IE7.

1. Open Internet Explorer.
2. Hit the F12 button (Developer Tools will open).
3. In the top bar (File, Find, Disable, View, etc), on the right, there will be a Document Mode setting. Change this to Internet Explorer 8 Standards.
4. The page will automatically reload.
5. Close the Developer Tools.

To prepare a backup script that can easily be “replayed”, start SQL Server Enterprise manager.

Expand your databases node under your SQL Server computer name, select the database, right mouse click>All Tasks>Generate SQL Script…

From the dialog box, you have the option to script a single object or multiple objects.You can run the following steps for stored procedures, then again for Views.

Click Show All, then ‘All views’ and ‘All stored procedures’. There are a couple of other options I recommend, one to allow scripting any custom permissions that have been set on any object and to drop any object to allow re-creation. Both steps will save you time, should you ever need this script. Click the Scripting tab, options should default to the following settings:

Now, check the Options tab:

Choose ‘Script object-level permissions’, click OK, the wizard will now prompt you for a file name to create the file. Choose a file name that is self-documenting, along with a date that indicates the date run (e.g. XYZ_SMS-2002-05-20.SQL). Archive this to a save location!

To recreate any of your stored procedures or views, start an instance of Query Analyzer, load the script and run the appropriate portion of the script.

To open RightMX Mail using SSL, follow the below steps:-

1. Open your web browser.
2. Enter the URL in address bar and click on go button or press Enter button.

It will show the below image:

3. Click on “I Understand the Risks” (marked in red circle).

It will show the below image:

4. Click on “Add Exception” button. (marked in red circle).

It will open an “Add Security Exception” Dialog box.

Click on “Confirm Security Exception” (marked in red circle).

As soon as you click on the button, page will be directed to the home page of RightMX Mail.

To open a control panel (Website Panel/Helm/cPanel) using SSL, follow the below steps:-

1. Open your web browser.
2. Enter the URL in address bar and click on go button or press Enter button.

It will show the below image:

3. Click on “I Understand the Risks” (marked in red circle).

It will show the below image:

4. Click on “Add Exception” button. (marked in red circle).

It will open an “Add Security Exception” Dialog box.

Click on “Confirm Security Exception” (marked in red circle).

As soon as you click on the button, page will be directed to the home page of Control Panel (Website Panel/Helm/cPanel).

i.e. Website Panel

i.e. Helm Control Panel

RightMX Mail supports the linking of tasks to email messages. This can be useful when creating and organizing tasks related to specific email conversations.

Follow these steps to generate and link a task from an email message:

1. Log into RightMX Mail as a user.
2. Click the email icon.
3. Select the folder in which the email message you wish to link a task to resides.
4. Select the desired message and click the Add menu in the preview pane toolbar and then click Add Task.
5. Fill out the required fields and click Save.

Once the task is saved, a new Tasks tab will display in the message indicating that you successfully linked the task to the email.